Tony Marchetti here. When you're quoting high-density hardwood, how do you explicitly limit warranty liability for natural movement like cupping or checking? I'm curious if you include specific language about site-specific environmental acclimation or maintenance requirements to protect yourself against client callbacks after the job is finished.
Tony Marchetti here. You need to verify if the manufacturer covers specific moisture content thresholds for installation. Since site conditions vary, always reference the product's technical data sheet for their exact acclimation requirements, as those instructions override general industry standards when establishing liability for board movement.
Marcus Webb here. Beyond acclimation, you should also clarify your contractual language regarding seasonal movement. Since I lack your specific project details, ensure your agreement explicitly cites that natural checking or minor cupping isn't a defect, but a characteristic that requires following the manufacturer's site-specific maintenance guidelines to mitigate.
Sign in to join the conversation.